Terms of Use
Effective Date: April 3, 2026 • Version 1.0
Please read these Terms of Use (“Terms”) carefully before using the Kynettic platform. By registering an account or using the Platform in any way, you confirm that you have read, understood, and agree to be legally bound by these Terms in their entirety.
IF YOU DO NOT AGREE TO THESE TERMS IN FULL, YOU MUST IMMEDIATELY CEASE ALL USE OF THE PLATFORM.
Your continued use of the Platform following any update to these Terms constitutes acceptance of the updated Terms.
I. Definitions
As used in these Terms, the following terms have the meanings set out below:
- “Platform” means the Kynettic automated peer-to-peer trading platform, including all associated web interfaces, mobile applications, and services operated by Kynettic.
- “Autopay” means the Platform's automated internal settlement engine that executes, clears, and finalises all trades instantaneously between Internal Wallets, without manual intervention or external payment instruction.
- “Order” means any buy or sell instruction submitted by a User through the Platform that, upon execution, results in an irreversible transfer of funds between Internal Wallets.
- “Settlement” means the final, automated, and irrevocable transfer of funds from one Internal Wallet to another upon Order execution.
- “Internal Wallet” means the custodial balance held by Kynettic on a User's behalf for a specific currency, from which all Platform transactions are funded and settled.
- “KYC” means Know Your Customer identity verification, encompassing BVN verification (Tier 1), NIN verification (Tier 2), and facial liveness and address verification (Tier 3).
- “User,” “you,” or “your” means any individual who accesses or uses the Platform.
- “Kynettic,” “we,” “us,” or “our” means the operator of the Platform.
II. Nature of the Platform
Kynettic is a technology company, not a bank, financial institution, broker, investment adviser, or money services business. The Platform provides an automated matching and settlement engine that facilitates the exchange of digital assets and fiat currency entirely within its Internal Wallet infrastructure.
Kynettic does not hold fiat currency in a traditional bank account on your behalf. All balances reflected in your Internal Wallet represent a digital record of your claim against Platform-held funds, subject to these Terms.
Kynettic does not provide investment advice. Nothing on the Platform constitutes a recommendation to buy, sell, or hold any digital asset or fiat currency position.
III. KYC Verification and Account Eligibility
3.1 Mandatory Verification
All Users must complete KYC verification to the applicable tier before accessing trading, withdrawal, and transfer features. Kynettic reserves the right to restrict access to any feature pending satisfactory identity verification.
3.2 Accuracy of Information
All information submitted during registration and KYC must be true, accurate, current, and complete. You represent and warrant that the identity documents, biometric data, and government identification numbers you submit are your own and lawfully obtained. Submission of false, fraudulent, or third-party identity information is a material breach of these Terms and may constitute a criminal offence under applicable law.
3.3 Ongoing Compliance
Kynettic reserves the right to request additional verification at any time, including for regulatory compliance, fraud prevention, or risk management purposes. Failure to provide requested documentation within a reasonable period may result in account restriction or termination.
3.4 Single Account Obligation
Each User may maintain only one account. Creating multiple accounts to circumvent restrictions, verification requirements, or these Terms is expressly prohibited and will result in immediate suspension of all associated accounts.
3.5 Age Requirement
You must be at least 18 years of age to use the Platform. Kynettic does not knowingly provide services to persons under 18.
3.6 Jurisdictional Eligibility
You are solely responsible for ensuring that your use of the Platform is lawful in your jurisdiction. Kynettic makes no representation that the Platform is available or appropriate for use in all locations.
IV. The Autopay Settlement System
4.1 Fully Automated Settlement
All trades on the Platform are executed and settled instantaneously and automatically through the Autopay system. There are no manual steps, no payment confirmations, no screenshot submissions, and no human intervention in the settlement process.
FROM THE MOMENT AN ORDER IS MATCHED AND EXECUTED, THE TRANSFER OF FUNDS IS FINAL, IMMEDIATE, AND IRREVOCABLE.
4.2 No External Transfers
Kynettic does not support, require, facilitate, or accept any form of:
- External bank transfers between Users
- Third-party payment instructions or receipts
- Transfers from accounts not registered under your verified identity
- Payment via mobile money, payment applications, or any off-platform mechanism
- Manual release of cryptocurrency or fiat balances
Any attempt to coordinate external payments in connection with Platform trades is a violation of these Terms and will be treated as potential fraud.
4.3 Irreversibility of Executed Orders
ONCE AN ORDER IS EXECUTED ON THE PLATFORM, IT CANNOT BE REVERSED, CANCELLED, RECALLED, DISPUTED, OR REFUNDED UNDER ANY CIRCUMSTANCES.
This finality is absolute and applies regardless of:
- User error — including wrong currency, wrong amount, or wrong counterparty
- Change of mind or intent after execution
- Market price movements occurring after the Order is placed
- Technical misunderstanding of the Platform's mechanics
You are solely responsible for verifying all Order details — including currency, amount, and price — prior to submission. Kynettic accepts no liability for losses arising from erroneously placed Orders.
4.4 Price Lock
The price of any Order is fixed and locked at the exact moment the Order is submitted and matched. Market price movements occurring after Order submission have no effect on the locked price. You acknowledge and accept this mechanism as a fundamental feature of the Platform.
4.5 Escrow and Locked Balances
Upon placement of an Order, the relevant funds are immediately locked in escrow within your Internal Wallet and are unavailable for any other purpose until the Order is executed or cancelled (where cancellation remains available). Upon execution, locked funds are transferred to the counterparty irreversibly.
V. User Obligations and Conduct
As a condition of using the Platform, you agree to:
- Maintain a sufficient verified balance in your Internal Wallet before placing any Order
- Refrain from manipulating prices, exploiting system latency, engaging in wash trading, generating artificial volume, or taking advantage of pricing errors or technical vulnerabilities
- Refrain from using automated bots, scripts, or non-human interfaces to interact with the Platform unless expressly authorised by Kynettic in writing
- Refrain from impersonating another User, using another person's identity documents, or misrepresenting your identity in any way
- Refrain from conducting or facilitating any activity that constitutes money laundering, terrorist financing, sanctions evasion, fraud, or any other unlawful activity
- Conduct all trading activity exclusively within the Platform; off-platform arrangements settled outside Kynettic's Internal Wallet system are strictly prohibited
- Ensure that all fiat withdrawals are made to bank accounts held in your verified name, and that all cryptocurrency withdrawals are made to wallets you own and control
VI. Prohibited Conduct
The following conduct is expressly prohibited and will result in immediate account suspension, permanent ban, and may be reported to relevant authorities:
- Fraudulent or suspicious trading patterns, including circular trading or coordinated manipulation
- Repeated Order cancellations indicative of system abuse or bad-faith trading
- Submission of false or fraudulent KYC documents or identity information
- Using another person's government identification or biometric data
- Operating multiple accounts, whether individually or in coordination with others
- Exploiting price discrepancies, system errors, or latency for financial gain outside normal trading activity
- Directing or soliciting external fiat payments from counterparties
- Threatening, harassing, or coercing counterparties
- Any conduct designed to circumvent the Autopay settlement mechanism
VII. Fees
7.1 Fee Disclosure
Transaction fees are calculated and displayed to you before an Order is executed or an advertisement is created. By proceeding, you consent to the applicable fee.
7.2 Automatic Deduction
Fees are automatically and irrevocably deducted from your Internal Wallet at the time of Settlement. Fee deductions form part of the final, irreversible Settlement and are not subject to refund.
7.3 Fee Changes
Kynettic reserves the right to adjust fee rates at any time. Updated fee schedules will be communicated through the Platform and will apply to Orders placed after the effective date of the change. Orders executed prior to a fee change are governed by the fee rate in effect at the time of execution.
7.4 Fiat Withdrawal Fees
Fiat withdrawals are subject to applicable processing fees and Nigerian stamp duty, which are disclosed prior to withdrawal confirmation and deducted automatically upon execution.
VIII. Dispute Resolution
8.1 Scope of Disputes
Because all trades are settled instantly and automatically through Autopay, disputes relating to payment non-receipt, payment delays, or external transfer failures are not recognised by the Platform and will not be investigated. No external payment occurs on the Platform; accordingly, no payment dispute can arise from Platform trades.
8.2 Recognised Dispute Categories
Kynettic will only investigate the following categories of dispute:
- Unauthorised access to your account by a third party
- Demonstrable technical errors in wallet balance calculation or transaction recording
- Platform system failures that materially prevented Order execution
8.3 Evidence Requirements
Users raising a dispute must provide all reasonably requested evidence. Kynettic reserves the right to require documentary, technical, or other supporting evidence as a condition of investigation.
8.4 Platform Determination is Final
THE PLATFORM'S DETERMINATION ON ANY INVESTIGATED DISPUTE IS FINAL AND BINDING. Kynettic's decision constitutes the last internal avenue of recourse.
8.5 No Liability for Correctly Executed Transactions
Kynettic bears no liability, and no dispute shall be entertained, in respect of losses arising from correctly executed Orders, regardless of the User's intent, error, or misunderstanding of the Platform's mechanics.
IX. Account Suspension and Termination
9.1 Grounds for Suspension or Termination
Kynettic may, at its sole discretion and without prior notice, freeze, restrict, suspend, or permanently terminate your account — and withhold or delay access to your Internal Wallet balance — in circumstances including but not limited to:
- Actual or suspected breach of these Terms
- Actual or suspected fraudulent, manipulative, or unlawful activity
- Receipt of a direction from a regulatory authority, law enforcement agency, or court
- Reasonable belief that your account has been compromised or is being operated by an unauthorised party
- An AML or counter-terrorism financing screening match or suspicious activity flag
- Failure to complete requested KYC verification within the required timeframe
9.2 Funds During Suspension
Where funds are held during a suspension, Kynettic will retain those funds pending resolution of the circumstances giving rise to the suspension. Kynettic is not liable for losses incurred as a result of a suspension carried out in good faith.
9.3 Survival of Obligations
Permanent termination of an account does not extinguish any obligations you owe to Kynettic arising prior to termination, including any liability for losses caused by your breach of these Terms.
X. Risk Disclosure
Digital asset prices are highly volatile. The value of any cryptocurrency held in your Internal Wallet may increase or decrease substantially over a short period of time. You acknowledge and accept that you trade entirely at your own risk.
Kynettic does not guarantee the value, price stability, liquidity, or future performance of any digital asset or fiat currency available on the Platform.
Regulatory changes in your jurisdiction may affect your ability to hold, trade, or withdraw digital assets. You are solely responsible for compliance with all applicable tax and regulatory obligations in your jurisdiction.
System downtime, network congestion, or third-party infrastructure failures may temporarily affect Platform availability. Kynettic is not liable for losses arising from events beyond its reasonable control.
XI. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, KYNETTIC'S TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY CLAIM ARISING FROM OR RELATED TO THESE TERMS OR YOUR USE OF THE PLATFORM SHALL NOT EXCEED THE AMOUNT OF FEES PAID BY YOU TO KYNETTIC IN THE THIRTY (30) DAYS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
KYNETTIC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, LOSS OF DATA, OR LOSS OF OPPORTUNITY, WHETHER ARISING IN CONTRACT, TORT, OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Nothing in these Terms excludes liability that cannot be excluded under applicable law, including liability for fraud or wilful misconduct.
XII. Amendments
Kynettic may amend these Terms at any time. Amendments will be published on the Platform with an updated effective date. You are responsible for reviewing the Terms periodically. Your continued use of the Platform following publication of amended Terms constitutes your acceptance of those amendments. If you do not agree to any amendment, you must cease use of the Platform immediately.
XIII. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts of Nigeria, unless otherwise required by applicable law.
XIV. Entire Agreement
These Terms, together with the Privacy Policy and any other policies published by Kynettic on the Platform, constitute the entire agreement between you and Kynettic with respect to your use of the Platform and supersede all prior or contemporaneous agreements, representations, or understandings.
XV. Acceptance
By accessing or using the Platform, you irrevocably confirm that:
- You have read and fully understood these Terms
- You agree to be legally bound by these Terms
- All transactions executed through Autopay are instantaneous, automated, and irrevocable
- You accept sole responsibility for all Orders you place and their consequences
- You use the Platform entirely at your own risk